Cart is empty Refund And Cancellations :
- The contract will be not effective between the service provider agency EASYVEL SOLUTIONS and the client until received the full amount of payment from client.
- The agency (EASYVEL SOLUTIONS) has the right to take decision by reason for:-
- To cancel the contract by reason prior to the date of service provide and if does so, its liability shall be limited to refunding amount received from client without inclusion of any percentage of interest.
- To amend of route / Timing of transportation service in such situation of any unavoidable circumstance.
- The EASYVEL SOLUTIONS cannot be responsible for any improper services provided by any other service provider agency apart from services officially confirmed by EASYVEL SOLUTIONS also not be responsible for the sudden situations if arise within the service providing period by the EASYVEL SOLUTIONS as damage , lost of luggage or any valuable goods, in the case of caused by the act or default of the management or employee of any hotelier, airline, surface transport, who are the agency’s independent service associates.
The agency EASYVEL SOLUTIONS also not liable for situation arising out side of normal selection and inspection process, or acts of Government authority, war, civil or political disturbances, strike, natural calamitys – as landslide, flood, earthquake, and others of it’s kind. As a result of any of the causes delay of days out of contract period and changes of itinerary the extra expense will be bear by the client - The agency EASYVEL SOLUTIONS shall in no any circumstances whatsoever be liable to the client or persons traveling with the agency in the contract period of service provide for :-
- Any death, physical injury, sickness, accidental case, any illegal or immoral activity, any penalty by caused of activity’s against civic rule, any damage or lost of luggage or valuable goods,
- The amount quoted for the particular services has been calculated as per the fuel and related cost prevailing at the time of submission of the rate quotation.
The EASYVEL SOLUTIONS reserves the right to amend the quoted rate in case of changes in any tax or surcharges structure, increase of fuel cost, and any of cost increase beyond control of the company. On that situation the service provider EASYVEL SOLUTIONS will inform in advance to the client or related person for additional payment amount to be paid before start of service. - This contract will be governed by Indian law. In the event of a dispute or difference between “EASYVEL SOLUTIONS” and the client should be negotiate or finalize in the exclusive administrative jurisdiction of Siliguri subdivision of Darjeeling district in India.
BOOKING PROCEDURE :
- Request for package bookings to be confirmed by written only
- All booking correspondence to be made by written only
- No. verbal communication to be considered, if any dispute occurs
- Booking to be confirmed only after getting 50% of the total package cost
- Rest of the payment to be cleared before starting the service
The cancellation schedule is detailed below:
- Cancellation after confirmation with payment anytime before 30 days of the commencement of tour: 15% of the value of the undiscounted tour cost or Rs7000, (whichever is less), will be deducted and the rest refunded.
- Cancelling the tour 30 to 20 days before commencement of the tour: 25% of the value of the undiscounted tour cost will be deducted and the rest refunded.
- Cancelling 19-10 days before commencing of the tour: 50% of the undiscounted tour cost will be deducted and the rest refunded.
- Cancelling 9-7 days before commencement of the tour: 75% of the undiscounted tour cost will be deducted and the rest refunded.
- Cancelling 6 days or lesser before the tour date: No refund for the tour.
Contact Us :
Please send any questions or comments (including all inquiries related to copyright infringement) regarding this Website to customercare@easyvelsolutions@gmail.com.
Contact Us:-